Crane & Rigging Professionals ("CRP," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us for services. By using this site, you agree to the terms described below.
1. Information We Collect
Information you provide: name, phone number, email address, project location, and job details submitted through our quote/contact form or by calling our dispatch line.
Information collected automatically: IP address, browser type, device information, referring URLs, pages viewed, and timestamps, collected via cookies and similar technologies.
2. How We Use Your Information
- To respond to quote requests and provide our services.
- To operate, maintain, and improve our website.
- To send service-related communications.
- To comply with legal obligations and enforce our agreements.
3. Cookies & Tracking Technologies
We use strictly necessary cookies to operate the site. With your consent, we may also use analytics and marketing cookies to understand usage and improve our services. You can accept or decline non-essential cookies through the cookie banner shown on your first visit and change your preferences at any time by clearing your browser's site data.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers (e.g., hosting, analytics) that assist us in operating our website, with legal authorities when required by law, or in connection with a business transfer.
5. Data Retention & Security
We retain information only as long as needed for the purposes described in this policy and apply reasonable administrative, technical, and physical safeguards. No method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your state of residence (including California, Virginia, Colorado, and others), you may have rights to access, correct, delete, or obtain a copy of your personal information, to opt out of certain processing, and to be free from discrimination for exercising your rights. To exercise these rights, contact us using the details below. We will verify your request and respond within the time required by applicable law.
7. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
9. Contact Us
Crane & Rigging Professionals
Email: operations@crpro.us
Phone: 240-329-2500
Coverage: Maryland · Pennsylvania · West Virginia